One Proven & Trusted Partner for Commercial & Industrial Solution Services.
Built on Reliable Talent, Results & Relationships — a trusted, Execution- and Compliance-minded partner driving Transformation across Commercial & Industrial operations. 20+ years proven, for Multinationals & Global Corporations across Puerto Rico.
Why. How. Who.
The change we drive
Ten outcomes MACOSS delivers for a client — from process to culture — proven across two decades of engagements.
The scope we deliver
Eighteen services across four families, covering the full breadth of Commercial & Industrial needs — under one roof.
The partner behind it
20+ years, real results, and the certifications behind a trusted, Execution- and Compliance-minded partner.
Transformation & Execution Drive
Transformation is in our DNA. Twenty-plus years of Commercial & Industrial engagements, distilled into the outcomes that matter most — the full scope of how we get there lives in Solutions.
Commercial Transformation
Books, billing, and revenue operations built for global standards.
Workforce Management Transformation
Talent placed and managed with precision, from staffing to direct hire.
Security & Privacy Transformation
Systems and safeguards that keep pace with growth and risk alike.
Corporate Image Transformation
A presence worthy of the work — brand and identity built to match performance.
Medical Services / RCM Transformation
Precision revenue cycle management, proven at industry-leading levels.
Compliance & Internal Controls Transformation
Risk managed by design, not just monitored after the fact.
Solutions — The Scope We Deliver
Real solutions born from transforming our clients' businesses — organized the way you already think about Commercial & Industrial operations.
Workforce Management
Operations & Supply Chain
Quality, Compliance & Advisory
Data & Finance
20+ Years. One Formula. Proven Every Time.
Reliable Talent, Never "Resources"
20+ years of outsourcing success starts with the people who show up for our clients every day. MACOSS invests in professionals, not headcount — the programs below are why 95%+ of our recruits meet and maintain our standards over the long term.
Talent Acquisition & Referral Program
A structured referral and management program that keeps our talent pool competitive and client-matched from day one.
Professional & Educational Development
Customized training aligned to industry and regulatory standards — the same program behind our certification success stories at Abbott.
Recognition & Incentive Program
Structured recognition that keeps retention above industry benchmarks and turns placements into careers.
Benefits for Temporary Employees
Full, law-abiding benefits regardless of assignment length — because reliable talent deserves reliable support.
HUB Thinking, Straight From the Source.
Perspectives on workforce trends, compliance, and what it takes to run a Commercial & Industrial HUB in Puerto Rico — drawn from 20+ years on the ground.
Why multinationals are consolidating outsourcing into one HUB partner
Shared services are leaving the island — what that means for companies still bidding out piece by piece.
Read the Insight→What high-quality professionals actually look for in Puerto Rico, 2026
Notes from 250+ placements: retention, development, and the benefits that move the needle.
Read the Insight→20+ years of Reliable Talent + Results = Relationships
The founder story behind the 3 R's model — and what it means for the next 20 years.
Read the Insight→Multinationals & Global Corporations We Serve
Repeat business across Pharmaceuticals & Scientific Services, Consumer Goods, Finance, and beyond.
Once a partner, always a partner.
Pharmaceuticals & Scientific Services
- Abbott
- Johnson & Johnson
- Merck
- Pfizer
- Bayer
- Janssen
Consumer Goods & Manufacturing
- Kimberly-Clark
- Clorox
- Kraft Foods
- Mondelez
- PepsiCo
Finance & Insurance
- Banco Popular de Puerto Rico
- BDO Puerto Rico
MBE-to-MBE Alliance
- Mentor Technical Group — 10-year strategic alliance
Partners Over Time
Some of the relationships that shaped our first twenty-plus years — no longer active engagements, but instrumental to how MACOSS grew. (Placeholder entries — final names and years to be supplied by Javier.)
Giving Back Across Puerto Rico
Corporate Social Responsibility at MACOSS starts outside our own walls — supporting the causes our team believes in, alongside 20+ years of reinvesting in Puerto Rico's local economy.
Girls' Youth Sports
Proud supporter of girls' youth sports programs across Puerto Rico — building confidence and teamwork on and off the field.
Community Initiatives
Ongoing support for local causes across the communities where our team lives and works.
Local Economic Contribution
250+ professionals employed and invested in Puerto Rico — a direct, ongoing contribution to the local economy.
Build Your Career With a 20+-Year Employer of Choice.
Professional development, real growth paths, and 20+ years of proof that MACOSS invests in the people who work here.
As a Licensed Employment Agency, MACOSS places talent into administrative, professional, and industrial roles across Puerto Rico's leading multinational corporations — with the certifications to back the promise.